WLH pillows are custom hand-made to order. Unused bedding may be exchanged in its unopened original condition for items of equal or greater value than the original purchase within 30 days of the purchase date. 

We can not accept returns for refund in any condition. Open packages, used or washed items can not be returned for refund or exchange.

For an unused unopened bedding or defective product exchange contact us at 786-622-1244 or send an email to to request a return authorization with shipping instructions. You are responsible for the return shipping cost unless the product is defective or damaged.

Order cancellations

Your order may be cancelled with in 24 hours of placing it. These products are custom made to order so the process can not be stopped after 24 hours of placing the order.

Thank you Customer Care.